Frequently Asked Questions

Candidate Falcon is a prep platform built for the hiring assessments most candidates never see coming. Instead of generic advice, you get focused practice for the exact formats that actually determine whether you move forward - game-based assessments, video interviews, and more.

Most platforms try to cover everything. Candidate Falcon goes deep on the specific formats candidates actually fail. That means format-accurate simulations, not watered-down overviews. You practice the real mechanics, under real time pressure, with a clear loop: practice, see where you're weak, improve, repeat.

Yes. These assessments measure general job-relevant skills - decision-making, attention, communication, performance under pressure - not industry knowledge. The format is what matters, and that's exactly what we prep you for.

Right now: game-based assessments and one-sided video interviews with structured prompts and feedback. More formats are being added. If you're not sure what you're facing, check the vendor name in your invite email and we'll point you to the right tool.

Mid-sized and large employers across consulting, finance, tech, retail, and graduate programs. If you want to confirm for your specific case, look for the vendor name in your invite email or candidate portal and match it to the relevant Candidate Falcon tool.

Yes. Practice is designed to match the real formats as closely as possible in mechanics, timing, and decision pressure. That said, employers can configure assessments differently, so treat it as "same skill and format" - not a guaranteed identical copy of your exact test.

Most do. Time pressure is usually part of what's being measured, especially in game-based formats. The exact limit depends on the vendor and employer setup. Candidate Falcon practice is built to help you develop pacing and decision speed under realistic constraints.

Often yes. Tell us the vendor name (from your invite email or portal) and the assessment type (games, video interview, tests, etc.) and we'll point you to the closest matching prep tool or tell you what to focus on.

Yes. These assessments reward trainable skills - speed, accuracy, pattern recognition, calm under pressure, and knowing what the test is actually measuring. No platform can promise a specific outcome, but deliberate, format-specific practice always outperforms going in cold.

Depends on your deadline and how familiar you are with the format.

• Quick refresh: 30 to 90 minutes to understand the rules, patterns, and pacing
• Solid prep: 2 to 5 short sessions spread across a few days
• High confidence: 1 to 2 weeks of repeated practice and refinement

A practical baseline:

• 3 sessions to stop making format mistakes (misclicks, misreading rules, rushing)
• 5 to 8 sessions to build noticeable consistency
• 8 to 12 sessions if you want real performance gains under pressure

If your test is soon, even 2 focused sessions beat going in cold.

Not too late. In 24 hours, your best move is: learn the rules and common traps, do a few timed reps to lock in pacing, and avoid burning out the night before. A short, focused session still makes a real difference.

Check your invite email or candidate portal and look for the vendor name (often in the URL, email footer, or login page) and the assessment type (game-based or video interview). That's usually enough to match you to the right tool. If you're still unsure, reach out and we'll point you in the right direction.

No. If you've never seen these assessments before, you'll be guided from zero - explanations, examples, and structured practice included. If you already know the format, you can skip straight to timed sessions and targeted drills.

Yes, one-sided video interview prep includes free limited access. Game-based assessment prep is currently paid-only.

Pricing depends on the tool and plan, and is always shown clearly before you pay. Candidate Falcon is subscription-based: train when you need it, cancel when you're done.

Yes. Cancel anytime and you keep access until the end of your current billing period. No hoops.

Yes, most features work on mobile. That said, desktop is recommended for the most realistic experience - especially for timed practice and anything that relies on fast interactions.

Start with the basics: refresh the page, switch to desktop, use an updated browser, disable ad blockers or extensions, and check your connection. If it still fails, contact support with your account email, assessment type, deadline, and screenshots - that's what gets it resolved fastest.

Payments are handled through Stripe, a secure and trusted payment processor. Your account data is used only to run the product and improve your prep experience.

Refund eligibility depends on the plan and usage - details are in the refund policy on the site. If something went wrong (duplicate charge, technical issue, accidental purchase), contact support directly.

Email hi@candidatefalcon.com or use the contact form on the site. Include the assessment type you're prepping for, your deadline, and any screenshots if something's broken - it helps the team move faster.