Can you redo HireVue game-based assessment?
Luca from Candidate Falcon
Editorial Team
Generally, no, you cannot redo a HireVue game-based assessment once you have submitted it. Most employers allow only one attempt per candidate to ensure fairness and consistent evaluation.
Before you start the assessment, make sure your technology is working properly and review all instructions—since reattempts are rarely granted, preparation is your best option.
Key Details
- Single Attempt: The standard policy for HireVue game-based assessments is typically a single submission. This applies to both the game outcomes and any accompanying video interview questions.
- Fairness and Consistency: Limiting assessments to one attempt helps maintain a fair and consistent evaluation process for all applicants, preventing some candidates from gaining an unfair advantage through multiple tries.
- Assessment Integrity: Allowing reattempts could compromise the integrity of the assessment, as subsequent attempts might not accurately reflect a candidate's initial, uncoached performance.
- Technical Issues: Exceptions are usually made only in cases of documented technical issues that prevented a fair assessment. This requires prompt communication with the recruiter or hiring team.
- Employer Discretion: The ultimate decision rests with the employer and their specific hiring policies. Some very rare circumstances or specific roles might allow for a reattempt, but this is uncommon.
What Can Vary
The ability to redo a HireVue game-based assessment can vary significantly based on the specific employer's hiring policies, the role being applied for, and the nature of any technical issues encountered. Some organizations might have very strict no-redo policies, while others might offer a single reattempt under specific, verified circumstances, such as demonstrable technical glitches not attributable to the candidate.
What to Do About It
- Prepare Thoroughly: Since reattempts are unlikely, dedicate ample time to prepare. Understand the assessment format, practice similar games, and be in a quiet, distraction-free environment.
- Read Instructions Carefully: Before starting, read all instructions provided by the employer and HireVue. This includes game explanations, time limits, and technical requirements.
- Confirm Technical Setup: Ensure your internet connection is stable, your webcam and microphone (if applicable) are working, and your computer meets system requirements. Test these components before beginning.
- Communicate Technical Issues Immediately: If you experience verifiable technical problems during the assessment (e.g., game freezing, submission failure) that are not your fault, contact the recruiter or hiring manager immediately with detailed information and screenshots, if possible. Do not simply resubmit if given the option without prior approval, as this might invalidate your attempt.
- Accept the Outcome: If no technical issues occurred, accept that your submitted assessment is final. Focus your energy on preparing for other applications or future steps in the hiring process.
Common Mistakes
- Assuming multiple attempts: Starting the assessment without understanding the one-attempt policy.
- Not testing equipment: Failing to check internet, webcam, and microphone before starting, leading to preventable technical issues.
- Ignoring instructions: Rushing into the games without fully understanding the rules or objectives.
- Waiting to report technical issues: Delaying communication about technical problems, making it harder for the employer to verify and accommodate.
- Attempting to resubmit without approval: If a reattempt option appears (which is rare), using it without consulting the employer can lead to disqualification.
FAQ
Can I retake a HireVue game if I performed poorly? No, generally you cannot retake a HireVue game if you performed poorly. Employers typically allow only one attempt to ensure fairness and consistency across all candidates.
What if I experience a technical problem during the assessment? If you experience a verifiable technical problem (e.g., internet outage, system crash) not due to your negligence, contact the hiring company or recruiter immediately. Provide details and any evidence, and they may decide to grant a single reattempt.
How long do I have to complete a HireVue game-based assessment? The time limit can vary by assessment and employer. Always check the instructions provided by the employer for the specific deadline and estimated completion time before you start.
Will an employer see if I tried to re-access the assessment multiple times? HireVue's platform tracks candidate activity, and employers can typically see if you have attempted to access, start, or submit the assessment multiple times. This information can be part of their evaluation.
Is there a way to practice HireVue games before the actual assessment? While you cannot practice the exact assessment, you can find practice materials for similar psychometric and game-based assessments online. Preparing with examples can familiarize you with the types of challenges you might face.
